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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Alex Sanchez

May 26, 2023

5  out of  5 rating by Alex Sanchez
"Wonderful experience & customer service. Amazing job by Whitney!"

Madison Bump

March 29, 2023

5  out of  5 rating by Madison Bump
"Jen and her team are so great. I have never had a question they can’t answer and they are always checking to make sure we are getting the coverage we need at price we can afford. Will be a client as long as I live in the area. 🙌🏼"

William Green

March 9, 2023

5  out of  5 rating by William Green
"I had a very easy and pleasant experience dealing with the friendly members of this branch. They help me with all my questions and provided me with the right insurance for me!"

Melissa Baker

March 5, 2023

1  out of  5 rating by Melissa Baker
"Beware. If you have a young driver who is test driving vehicles to buy. Some dealers may require them to be a named insured. You can not be a named insured unless you own a vehicle. So if this agency tries to make your young driver have their own policy for a test drive vehicle. They are being unethical. Find an agent with several years experience. And report to the insurance commissioner immediately! They can not require your young driver to have a full coverage policy just to test drive! I do not recommend this agency!"

Rose Otzelberger

February 27, 2023

5  out of  5 rating by Rose Otzelberger
"Jen and Whitney are wonderful people. They offer the best customer service. If you need insurance, give them a call. They will have the answers for you."

Christina Dana

February 22, 2023

5  out of  5 rating by Christina Dana
"Whitney was so great to work with. She helped me with so much since moving from another state. Glad I could keep statefarm😊"

Stacey Jones

February 10, 2023

5  out of  5 rating by Stacey Jones
"Whitney made getting auto insurance so quick and easy! Definitely the best experience I’ve had getting insurance. Thank you for doing such a great job!"

josh gray

February 3, 2023

5  out of  5 rating by josh gray
"Absolute quality all around! Jen was super thorough throughout the entire process and made a painful process quick N easy. Thank you!!"

Sarah M Walter

December 19, 2022

5  out of  5 rating by Sarah M Walter
"Whitney has been amazing since the very start! She went over every single detail of every policy with me, explained everything so that I understood things. She also saved me tons of money! I won’t be going anywhere else for insurance policies!"

Dennis Johnson

December 15, 2022

5  out of  5 rating by Dennis Johnson
"Always the best help."

April Hines

December 6, 2022

5  out of  5 rating by April Hines
"Whitney was so so helpful and I’m relieved with my great rate! Thank you!!"

Christian Arizmendi

October 21, 2022

5  out of  5 rating by Christian Arizmendi
"LOVEEE THESE PEOPLE !!! Been really great to me for the past 2 years so GRATEFUL!! they get right to business and always willing to help much blessings to you guys at the office ."

Kerrie Graff

October 17, 2022

5  out of  5 rating by Kerrie Graff
"This office and employees are amazing!!! They are friendly, quick and easy to work with and always available to help with your needs! Thank you Jen and Whitney! Wonderful service that I always appreciate!! ☺️"

Shellie Johnson

October 10, 2022

5  out of  5 rating by Shellie Johnson
"This has been my office for any any year everyone is so nice and willing to help .. they have been great with the consistency of pricing and knowledgeable Whitney is my go to girl.."

Adam Blackstock

October 5, 2022

5  out of  5 rating by Adam Blackstock
"I'm grateful for this State Farm office. I"ve had to rely on my insurance a few times over the years for various reasons and this staff is always helpful and responsive, taking away some of the sting from the events result in my needing to use insurance. I highly recommend them."

Breanne Chaney

September 30, 2022

5  out of  5 rating by Breanne Chaney
"Whitney Moran was absolutely outstanding to work with! She answered all of my questions very thoroughly and even went above and beyond to explain things in the policy before I even asked the question. She was extremely diligent and patient with me as I took time to review and compare policies. Whitney is very personable and prides herself in customer service. Thank you for such an enjoyable experience!"

Simon Henry

September 26, 2022

5  out of  5 rating by Simon Henry
"Always professional and punctual with all of my questions and needs."

Michael Funk

September 23, 2022

5  out of  5 rating by Michael Funk
"I’ve been with Jen Warden State Farm for over a year now, and the service has been outstanding. Whitney is very knowledgeable and always willing to go above and beyond to assist with my insurance needs. I would highly recommend this agency"

Kim Goss

September 20, 2022

5  out of  5 rating by Kim Goss
"Hands down these girls are amazing! My agent retired a few years ago and I was nervous about having a new agent. But Jen and her team have always went above and beyond to make sure my needs are met. Whitney is always my go to person there. She's quick, efficient and personable. This is the agent in Hagerstown you need for all your insurance needs. Thanks Jen and team for all you do!!"

Tracy Gall

September 19, 2022

5  out of  5 rating by Tracy Gall
"Wonderful team to deal with!!"

Pamela brooks

September 6, 2022

5  out of  5 rating by Pamela brooks
"So very thankful for Rose at state farm ! What a kind and helpful soul!!! She was very resourceful and supportive!"

Donna Domer

September 2, 2022

5  out of  5 rating by Donna Domer
"The staff at this location is very friendly and always helpful! I always hang up with a smile after speaking with Jenn or Whitney! I recommend this office to anyone looking for a great insurance team. I have my home and auto with them."

Troy Hebert

July 28, 2022

5  out of  5 rating by Troy Hebert
"Great bunch to work with. Been super helpful to me dealing with my accident."

Vickie Humphries

June 11, 2022

5  out of  5 rating by Vickie Humphries
"Great service. I have her as my agent. Prices more than reasonable. They will quote them today"

George Knapp

March 23, 2022

5  out of  5 rating by George Knapp
"Best State Farm agent in Hagerstown"